Job Summary:

The Claims & Reinsurance Manager will manage independent adjustment firms and may review, investigate, and make efforts to adjust insurance claims filed against the company. This position has the potential of leading to Executive Management.

Supervisory Responsibilities:

• None

Duties/Responsibilities:

• Receives notices of incidents that are likely to have an insurance or loss impact. Counsels field adjusters to obtain background information on the incident by interviewing witnesses and obtaining guidance through medical care and control.
• Arranges for outside professional investigations in serious incident cases. Advises appropriate law enforcement authorities if facts warrant.
• Contacts injured persons to determine course of treatment and likely extent of claim. May personally investigate incident scenes, take notes, and record incident scenes with video recorder.
• Contacts the company’s legal department to alert them of claim if it is likely to go to litigation.
• Advises supervisor of progress toward claim settlements and requests additional bargaining scope when warranted.
• Contacts reinsurers to complete remittance requests per the reinsurance contracts

Required Skills/Abilities:

• Excellent communication skills with management, employees, and outsiders.
• Excellent computer skills with knowledge of Microsoft Office Suite or similar software.
• Ability to work independently with minimum supervision.

Education and Experience:

• At least five years of experience in examining and concluding multi-line insurance claims. College degree desired.
• Reinsurance experience desired.
• Management experience desired.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.